Privacy Policy

Visual Sense is committed to protecting and respecting your privacy. Our aim is to respect your privacy and comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). This policy (together with our terms and conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

By using our website, you’re agreeing to be bound by this Policy.


The Data Controller

Visual Sense is the Data Controller for any personal data you give to us. Our full details are:

Visual Sense (UK) Limited
Old Bank House
52-54 Palmerston Street
Bollington, Cheshire
SK10 5PW

01625 800555
hello@visualsense.com


Changes to our privacy policy

Future changes to our Privacy Policy will be posted on this page, and if appropriate, we will notify to you by e-mail.


Information we may collect from you

We may process the following data:

Information that you provide by filling in forms on the site www.visualsense.com (the Visual Sense website). This includes information provided at the time of making an enquiry, subscribing to our updates or newsletters, or completing online surveys.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes. This is statistical data about browsing actions and patterns, and does not identify any individual.


How do we use your information?

We may use your information to:

• Process enquiries that you have submitted

• To carry out our obligations arising from any contracts entered into by you and us

• Seek your views or comments on the services we provide

• Notify you of changes to our services

• Send you communications which you have requested and that may be of interest

• We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.


How you can access and update your information

The accuracy of your information is important to Visual Sense. If you change your e-mail address, or if you think that any other information we hold might be inaccurate or out of date, please contact us using the information shown above.

You have the right to ask for a copy of the information we hold about you (we may need to charge for information requests).


Security precautions in place to protect the loss, misuse or alteration of your information

Non-sensitive details (such as your e-mail address) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure it is security on our systems.


Use of cookies

Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns. These do not identify you as an individual.

If you submit your details to us, or if you continue to use our site, you agree to our use of cookies.

You may wish to block cookies by activating the setting within your browser, which allows you to refuse all or some cookies.

However, if you use your browser settings to block all cookies you may not be to take full advantage of our website. Our system will issue cookies as soon you visit our site.

To find out more about cookies, please feel free to visit www.aboutcookies.org or www.allaboutcookies.org.

You can also opt out of being tracked by Google Analytics by visiting http://tools.google.com/dlpage/gaoptout.


Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. Once you have left our website, please ensure that you read the privacy statements of each website that collects personal data about you.

The privacy policy you are reading now solely applies to any information collected by Visual Sense.


Your rights

You can object or withdraw your consent to the use of your personal data at anytime. Subject to some legal exceptions, you have the right to:

Request a copy of the personal information Visual Sense holds about you, have any inaccuracies corrected, have your personal data erased, place a restriction on our processing of your data, request that your data be ported (data portability).

Please address any requests to Visual Sense’s Data Protection Officer at hello@visualsense.com.

If you would like further information or if you are dissatisfied with our data conduct you can complain to the Information Commissioner’s Office. Please visit https://ico.org.uk.


Use of your data abroad

We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, you have chosen to use an e-mail address or other communications service that routes your data outside the EEA).

Our ethos is simple.
Whatever your message,
we make it positive.

Our ethos is simple.
Whatever your message,
we make it positive.

Our ethos is simple.
Whatever your message,
we make it positive.

Our ethos is simple.
Whatever your message,
we make it positive.

Our ethos is simple.
Whatever your message,
we make it positive.

Our ethos is simple.
Whatever your message,
we make it positive.

Our ethos is simple.
Whatever your message,
we make it positive.